Banned buzzwords
The AP has a great story today about technology marketing buzzwords which all PR pros should avoid. It’s always a challenge in PR to select the right vocabulary which swiftly communicates meaning while avoiding baffling…
January 2005
RSS is essential for PR pros
Since CNN finally RSS-enabled its site this week, I thought it might be a good opportunity to re-iterate how important it is for PR pros to be using this technology to track breaking stories and…
Voice recognition is xenophobic
Voice recognition is now commonplace in customer service centers. Whether it be booking movie tickets, checking your bank balance, organizing flights or getting technical support, more often than not you get to talk to a…
Heartaches of journalist bloggers
Wired published a great article today about the potential (or perceived) conflict between journalists’ personal blogs and the interests of the publications they write for. I discussed this from a PR perspective last week in…
New business in a boom
Here’s an article in this week’s PRWEEK about new business. My wise counsel is included and distilled into one sentence (in bold right at the bottom – look hard), but still good to speak to…
Companies which dooce
Boing Boing has produced a list of organizations which have fired people for blogging (or dooced them). It’s interesting to note the number of media organizations in this list. I wonder whether this is due…
Blogging, journalism and credibility
Dan Gillmor is one of the keynote speakers at the forthcoming Harvard conference, Blogging, journalism and credibility. The interface between blogging and journalism is an interesting one, and I’m sure the conference will highlight many…
Beware tsunami scams
Both the FBI and the UK’s National Criminal Intelligence Service are warning the public to be vigilant about Tsunami aid scams. According to ScamBusters.org, there are four types of scam Types of scams: 1….
Email overload
One of the increasing challenges communicators face is email overload. I don’t mean spam, I mean legitimate email correspondence. Email which nominally should be read, considered and actioned. Once you start getting over 300 emails…
Journalists who blog are outside editorial guidelines
Staff journalists often have their own personal blogs, where they cover similar beats as they do for their publication. These reporters use their blog to expand on issues raised in the publication, provide additional information,…