Apple press conference

Has Apple lost its shine?

Following the launch of the iPhone 5 where the rumors were true, have we entered an era where Apple can no longer ‘wow’ us with its press events?

Whistle blower

Six crisis lessons brands can learn from Wikileaks

It’s not just governments which face threats from whistle-blowing sites, like Wikileaks. Organizations, especially consumer-facing brands, can easily attract a negative online presence from a disgruntled customer or employee. We’ve all seen those Brand X Sucks sites. So what should you do?

meeting for coffee

How to ‘meet for coffee’

A popular request in Silicon Valley is to ‘meet for coffee’. This is often a euphemism for a short meeting with no fixed agenda, beyond getting to know one another. As far as it goes, this can be productive – business is social after all. Many strong business relationships – with clients, partners, investors and potential employees start with an informal intro. But how do you make the most of them?

Tin can phone

Ten tasks which need a phone call, not an email

Amid the ever expanding choice of communications methods, the use of the humble telephone is in decline. Who responds to voicemails right? But here are ten task which need you to pick up the phone. Don’t hide behind email, take a deep breath and dial. It’s faster and more productive.