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The end of time
September 9, 2011 08:09 -
Why putting yourself first, means you come last
August 26, 2011 05:08 -
3 lessons kids can teach you about consultancy
August 19, 2011 05:08 -
Why ethics suffer in a recession
August 18, 2011 05:08 -
Should you be Facebook friends with your staff?
August 11, 2011 04:08
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Anonymous:
Great lesson Marc. You're right! -
StrategicGuy:
Morgan, I have two boys - five and seven. Here's a lesson learned from the home -
Anonymous:
That's a great point Noah. Active listening is a rare skill. -
Noah Dye:
Great post Morgan. Something I've personally learned recently is the importance -
Anonymous:
Thanks Marc - I actually think the way social networks bring together the differ
Archive for the ‘Social Media’ Category
Should you be Facebook friends with your staff?
If you are a manager, should you be friends on Facebook with your team? The jury is out on whether it’s a good idea or not, but there are some areas of agreement and lessons to learn.
Why ignoring social media is like smoking
Smoking is bad for you, in fact potentially fatal. It’s hard to change behavior. Traditional marketing could also be commercially fatal. So why wait?
Six crisis lessons brands can learn from Wikileaks
It’s not just governments which face threats from whistle-blowing sites, like Wikileaks. Organizations, especially consumer-facing brands, can easily attract a negative online presence from a disgruntled customer or employee. We’ve all seen those Brand X Sucks sites. So what should you do?
Moving from Typepad to WordPress
Since 2004, this blog has be hosted on SixApart’s Typepad platform. At that time Typepad was the easiest way to create and manage a personal or business blog. Over the last six years, it has fallen behind other platforms, most notably Wordpress with its large community of developers. Time to jump ship. In fact, long overdue.
Video – Crisis management in social media
I wanted to share the full video (38:19) of our crisis management in social media webinar which we held earlier this month. This is a recording of the entire session, but we’ll be running it live again in the near future if you’d like to jump in with questions. My thanks once again to everyone [...]
Webinar – Crisis management in a social media landscape
I’d like to personally invite you to our free crisis management webinar on Friday February 12, 2010 at 9.00am PT. Click here for details and sign up. Hope you can make it.
Overcoming social media stage-fright
So, you’re convinced of the benefits of social media. You’ve read the endless blog posts, emails, newsletters, case studies and even books about it. The theory is all there, but somehow, when it comes to actually drafting a post or recording a video, you just can’t do it. Don’t worry – it’s perfectly normal to [...]
Seven ways social media changes crisis management [video]
Social media is changing crisis management. Here we look at seven ways that’s happening, for good and bad, right now.
The top 5 social media monitoring services [Poll results]
We recently ran a poll to find the most popular social media monitoring services in use today. Over 1,450 votes were cast (thanks!). The results are fascinating, not least because one of the most popular wasn't even on our radar, and the most high profile firms didn't attract the most votes. So here we go. [...]
Navigating a crisis in a social media landscape [Slides/Flowchart]
At the Social Media World Forum earlier this week, Lucy Allen and I ran a workshop about crisis communications. It’s called ‘Red Alert – Navigating a crisis in a social media landscape’. As the title suggests it looks at how social media has changed very nature of the crises which impact a company, and what [...]