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Be a difference-maker

Although Stephen Colbert talks about it tongue-in-cheek, far too few people are difference-makers. It’s not about working hard, being smart or good at your job – lots of people are those. It’s about moving the…

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Be passionate, not emotional

I spoke yesterday with a rather aggressive attorney about a fairly routine matter. During the course of the conversation he became heated as he struggled to make his point, got flustered and ended in slamming…