Marketing


Stay calm under pressure

Three mind-hacks to keep calm under pressure

The role of a marketer or communicator can be stressful. Reputations and revenues are at stake, budgets can be significant, deadlines short, outcomes uncertain and scrutiny high. It’s fun – but it can have its moments. So how do you cope? Here are three ways to manage your stress and avoid a meltdown.


robot journalism

Why robots won’t take over PR

The robots are coming! At least to the journalism industry – specifically earnings and crime reporting. As a fan of automation in PR, I was asked recently what I thought about this trend. Are we all about to be replaced by robots, as we’ve seen in manufacturing? In short, no. Here’s why!




9 reasons it feels good to be powerless

The mantle of being powerless is comfortable. But you shouldn’t put it on because it makes you invisible. You risk nothing, learn nothing, achieve nothing, and don’t progress. Here’s why.



Six crisis lessons brands can learn from Wikileaks

It’s not just governments which face threats from whistle-blowing sites, like Wikileaks. Organizations, especially consumer-facing brands, can easily attract a negative online presence from a disgruntled customer or employee. We’ve all seen those Brand X Sucks sites. So what should you do?


meeting for coffee

How to ‘meet for coffee’

A popular request in Silicon Valley is to ‘meet for coffee’. This is often a euphemism for a short meeting with no fixed agenda, beyond getting to know one another. As far as it goes, this can be productive – business is social after all. Many strong business relationships – with clients, partners, investors and potential employees start with an informal intro. But how do you make the most of them?


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Creativity needs solid foundations

To be creative at work, you need strong foundations. The act of generating a new idea and seeing it through to fruition requires personal commitment, perseverance, vulnerability, risk and often conflict.

Ideas in their early stages are fragile like newborns. They need nurturing and protecting. They can be trampled or discarded just as they draw breath, and before they have a chance to flower. At every stage they need to prove themselves – to team mates, to clients, to partners, to influencers and to their audience. As a creative, it’s your role to see that idea blossom – to conceive it, to give it substance, to validate it, to realize it and to evangelize it. A good idea is a personal journey. We put a part of ourselves into our best ideas, and in so doing, make ourselves vulnerable.